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How is Voice Commerce Changing the Retail Store?
Article Summary: Voice technology is growing continuously and has a significant impact on commerce. It is changing the shopping behaviors of people. Voice assistants provide a huge opportunity to connect with their customers. In case of voice technology, people use smart speakers to find products online, shop and purchase online. Hence voice commerce are not just limited to finding the product but also ordering and buying it. Completing a purchase becomes faster and can be accomplished at any time of a day with the help of voice commerce.
 
Now let’s see how virtual assistants are used for online voice shopping:
In case if a customer use Alexa for shopping online on Amazon, it checks the shopper’s buying history and suggests products based on the past data. If there is no previous request in the stored data, Alexa then suggests ‘Amazon Choice’ products. Alexa next announces the product price and asks whether the shopper wants to buy it or not. If the shopper wishes to buy ...

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