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Copier Support Contracts - The Wise Choice

by AdrianWeiss on Jul 22, 2017 Business 687 Views

Photocopiers require regular maintenance which can be expensive when covered on a time and materials basis. Once you sign up for a maintenance contract, the main service is'preventative maintenance'this really is carried out to cut back breakdowns over the time scale of the contract. This means, typically all replacement parts required to truly get your photocopier back up and running, labour costs, genuine branded toner and call out fees are included.

Before buying or leasing your photocopier you will receive a costing for every print you make so you only pay for that which you use on a price per copy basis, so you'll know up front what you are likely to be charged without having to concern yourself with an enormous bill at the conclusion of the month.

The Assurances

Additionally, there are a few assurances you get when taking out a service contract like copy quality assurance. Which means if you will find any difficulties with the grade of your print a copier engineer should come and sort the problem out.

Many center canon printer service companies ensure their engineers are manufacturer trained prior to attending any call-outs, thus ensuring quick resolutions to problems. Work on your machine can also be carried out based on the manufacturer's instructions giving a prolonged life to your photocopier, as opposed to obtaining the dreaded'down-time'with work pending but no method to print it.

Down time can also be another factor when considering a service contract because the less time it will take for an engineer to obtain out to the photocopier, the quicker you get to use the machine to print again. Many good copier companies target an answer time for you to breakdown calls, generally around 4 hours maximum. So if your photocopier stops working each day they could guarantee it to be working again that afternoon.

So What About System Software Upgrades?

Yet another thing to think about before taking out a service contract is the system software upgrades you're offered that will be carried out free of charge. A photocopier is just like a pc, over the word of your agreement, which in some instances could possibly be 5 years, software will inevitably need upgrading so many companies try this so the equipment stays serviceable, which will be beneficial to all involved.

Most photocopier companies know over a particular time frame what parts will require replacing on a photocopier and the general costs involved. It's in their best interests to suit genuine parts from the very start to greatly help prolong the life of the different parts and keep carefully the copier running smoothly and healthily. Fitting budget, non genuine parts can have a detrimental effect on the daily running of the photocopier.



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